West Liberty Veterinary Clinic in West Liberty, IA is a prime example of the good that the OPTIMA™ Online Visibility and Reputation Management can do for business. Established in 1919, West Liberty Veterinary Clinic provides basic surgeries, wellness exams, dentistry, vaccinations and more. With the veterinary business comes an added element of trust required between veterinarian and customer. Pets are beloved members of our families and we want the absolute best care for them possible; this is why having a positive online reputation is essential for a veterinary clinic. 74% of consumers say that positive reviews make them trust a local business more. OPTIMA™ assists businesses in not only monitoring over 20 major review sites, but provides tools to encourage satisfied customers to leave positive reviews online and cultivates all of these positive reviews into a professional, well-maintained testimonial page that can be incorporated into an existing website or be used as the business’ main site if another does not already exist.
Before OPTIMA™, West Liberty Veterinary Clinic had three Google reviews that combined to show a rating of 4.3 stars. After OPTIMA™, West Liberty Veterinary Clinic has over seventy-five reviews and maintains an impressive rating of 4.6 stars on Google. West Liberty Veterinary Clinic’s testimonial page has been viewed an astounding 9,388 times since signing on with OPTIMA™ in 2016. These are 9,388 potential customers reading positive reviews left by satisfied customers who trust West Liberty Veterinary Clinic to care for their animals and encourage others to do the same.
Due to the impressive reviews left by loyal customers, it’s no surprise that West Liberty Veterinary Clinic has received 450 click-to-calls from their Google listing. These calls come from interested customers clicking to call the phone number on the business’ Google listing that is claimed and maintained by a dedicated OPTIMA™ Account Manager and these calls translate directly to business being won. Online Visibility and Reputation Management is necessary for all professionals and Online with OPTIMA™ takes the stress out of the business owner’s hands and creates a lasting, positive impression for the business online.